Safe Gaming

On Xbajjie Responsible Gaming — Stay in the game, stay in control

When gaming crosses the line from entertainment to a problem, it takes real resolve to make the right call. Xbajjie believes that responsible gaming is the foundation of genuine enjoyment.

18+ Only
Set Your Own Limits
Free support
Self-Exclusion Benefits

What does responsible gaming mean?

Online gaming and Sports Betting are popular forms of entertainment — but like any leisure activity, knowing your limits matters. Responsible gaming at Xbajjie means enjoying yourself while staying fully in control of your time, money, and emotions.

We want every Xbajjie member to leave with a smile. That's why we've built tools and features that help you monitor and manage your gaming habits.

The core principle of responsible gaming is simple — gaming should never be seen as a way to make money. It's entertainment, and you should only spend what you can comfortably afford. Xbajjie is always by your side to help you maintain that balance.

Online gaming is growing rapidly in Bangladesh. Building a culture of responsible gaming within this space is one of Xbajjie's core commitments. We're more than a gaming platform — we're a trusted partner that puts your wellbeing and happiness first.

Healthy Gaming Habits Checklist
  • Set your budget before you play
  • Make a habit of not playing beyond your set time
  • Accept losses as a normal part of gaming
  • Spend time with family and friends
  • Don't make gaming your only form of entertainment
  • Never play with borrowed money
  • Don't chase losses by placing more bets
  • Avoid gaming when you're feeling stressed or low
  • Don't treat gaming as a source of income

Problem Gaming Warning Signs

If these signs appear, it's important to act right away.

Financial stress

Using money meant for essential expenses on gaming, or developing a tendency to borrow money to play.

Uncontrolled Time Spent

Spending far more time gaming than planned and being unable to stop even when trying.

Social Withdrawal

Withdrawing from family, friends, or work to focus solely on gaming.

Emotional instability

Feeling restless, irritable, or anxious when not gaming.

Pressure to Chase Losses

Repeatedly increasing bets to recover lost money — which typically leads to even greater losses.

Tendency to Hide

Hiding your gaming habits or spending from family or loved ones.

Keep in mind: If you notice even one of these signs in yourself, don't ignore it. Use Xbajjie's self-exclusion or limit tools, or contact our support team.

Xbajjie's Responsible Gaming Tools

We've provided a set of tools to help you stay in control — completely free of charge.

Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set.

Loss Limit

If your losses exceed a set amount, your account will automatically take a temporary break from gaming.

Session Time Limit

Decide in advance how long each session will last. Once the time is up, the system will automatically send you an alert.

Cooling-Off Period

Take a break from gaming for anywhere from a few hours to a few weeks — whenever you feel like you need to pause.

Self-Exclusion

If you need a complete long-term break from gaming, self-exclusion is available for periods ranging from 6 months to 5 years.

Gaming History Review

View your complete gaming and transaction history at any time — and take an honest look at your habits.

To activate these tools, go to Account Settings or reach out to our support team. All tools are free and take effect immediately.

How to Set Your Limits

1
Log in to your account

Log in to your Xbajjie account and click the profile icon in the top right corner.

2
Open "Responsible Gaming" Settings

Go to Account Settings and select the "Responsible Gaming" option.

3
Choose the limits you need

Choose from deposit limits, loss limits, session time limits, or self-exclusion — whatever works for you.

4
Set an amount and duration

Enter your preferred amount and duration — daily, weekly, or monthly.

5
Confirm

Save your settings. The limit will activate immediately and a confirmation will be sent to your email.

Self-Exclusion Learn More

Self-Exclusion is Xbajjie's most powerful responsible gaming tool. Once activated, your account will be completely disabled for the chosen period.

  • Self-Exclusion periods: 6 months, 1 year, 3 years, or 5 years
  • During this period, logging in, making deposits, and gaming will all be disabled.
  • Your account will not reopen automatically after the exclusion period — you'll need to submit a new request
  • No marketing communications will be sent during the Self-Exclusion period

To activate Self-Exclusion, contact the support team or enable it directly from your account settings.

Important: Once Self-Exclusion is activated, it cannot be cancelled before the period ends. Please think it through carefully before proceeding.

Yourself Assess

Answer the following questions honestly — they'll help you build greater awareness of your gaming habits.

Did you spend more time or money on gaming last week than you had planned?
Yes, often
Sometimes
No, never
Do you feel irritable or uncomfortable when you're unable to game?
Yes, quite a bit
Rarely
No, no problem
Have you hidden your gaming time or spending from family or friends?
Yes, multiple times
Maybe once
No, never
Have you ever kept playing in an attempt to win back money you've lost?
Yes, often
Sometimes
No, never

If the first two options keep coming to mind, that's a sign worth paying attention to. Xbajjie's limit tools or support team can help guide you in the right direction.

General FAQ

Answers to the most frequently asked questions about responsible gaming.

Reducing a limit takes effect immediately. However, increasing a limit is subject to a 7-day cooling-off period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Any funds in your account can be withdrawn when Self-Exclusion is activated. Your balance remains secure and will be accessible again once the period ends.

A Cooling-Off Period typically lasts from a few hours to a few weeks — it's a short-term break. Self-exclusion is a longer-term, stricter measure that can last from 6 months to 5 years and cannot be cancelled once activated.

Reach out to Xbajjie Support. Our team handles every case with full confidentiality and will help you take the right steps. Seeking advice from a professional counselor is also strongly recommended.

Yes, Xbajjie strictly enforces an 18+ policy. Age is verified at registration, and additional identity confirmation may be required in suspicious cases. Parents are advised to use parental control software to keep minors away from gaming.

No, all of Xbajjie's responsible gaming tools are completely free. Deposit limits, loss limits, cooling-off periods, and self-exclusion are all available to members at no cost and can be used at any time.

Enjoy responsibly — Xbajjie is always here for you

Enjoy slots, bingo, Sports Betting, and much more in a safe gaming environment. Stay in control and stay with Xbajjie.

বাংলা