Xbajjie's Privacy Policy — Your data is our responsibility

Xbajjie is a trusted online gaming and Sports Betting platform in Bangladesh. We treat our members' privacy with the highest respect. This Privacy Policy ("Policy") explains in detail how your personal data is collected, stored, used, and protected whenever you use any Xbajjie service — whether through the website, mobile app, or any other channel.

Whether you register, deposit, play, or withdraw on Xbajjie — every piece of information you share is held in trust. We never misuse your data or sell it to third parties without your consent.

This Policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. If you have any questions about Xbajjie's Privacy Policy, you are welcome to contact our support team directly.

Xbajjie collects only the information needed to deliver the best possible service and maintain platform security. The main sources of data collection are:

Xbajjie uses your data only for specific, defined purposes. We never use any information beyond its intended purpose. The primary use cases are outlined below:

• Account Creation & Management: For registration, login, account verification, and identity confirmation.
• Payment Processing: To process deposits, handle withdrawals, and ensure the security of all transactions.
• Delivering Gaming Services: For the proper operation of Slots, Bingo, Sports Betting, and the game lobby.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• KYC & Legal Compliance: To comply with applicable laws and regulatory requirements.
• Customer Support: To respond to your questions, complaints, and requests.
• Personalized Experience: To offer game suggestions and promotions tailored to your preferences.
• Platform Improvement: To analyze usage patterns and improve service quality.

A valid legal basis is always established before your data is used — whether that is a contractual requirement, a legal obligation, or your own consent.

Xbajjie never sells your personal data. However, in limited circumstances, information may be shared with trusted third parties:

• Payment Processors: Approved mobile banking and financial service providers used to process deposits and withdrawals.
• Identity Verification Services: Secure verification providers used to complete the KYC process.
• Legal Authorities: Sharing necessary data in compliance with Bangladesh law or court orders.
• Technology Service Providers: Trusted partners assisting with server hosting, cybersecurity, and analytics services.

Xbajjie uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions correctly.

• Essential Cookies: Maintaining login sessions and security checks are essential — the platform cannot function without them.
• Performance Cookies: Helps us understand page usage and improve site performance.
• Preference Cookies: Used to remember your language, theme, and gaming preferences.
• Analytics Cookies: Used to analyze user behavior and improve service quality.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Xbajjie does not retain your data longer than necessary. Retention periods are as follows:

• Data for active accounts is retained for the full duration of account activity.
• After account closure, transaction records may be retained for up to 5 years as required by law.
• KYC documents are retained for the period required by applicable regulations.
• Marketing communication data is deleted as soon as you opt out.
• Technical log files are automatically deleted after 90 days.

Xbajjie employs advanced technology and strict security protocols to keep your data safe. Our security framework operates across the following layers:

• 256-bit SSL/TLS Encryption: All data transmitted through the website and app is fully encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Restricted Staff Access: Only authorized personnel have access to the data they need.
• Data Backup: Data is regularly backed up to secure, encrypted servers.

You have clear rights over your personal data on Xbajjie, and you can exercise any of these rights at any time:

Xbajjie strictly prohibits anyone under 18 from using the platform. We have specific policies in place to protect the data of minors:

• Age verification is mandatory at the point of registration.
• If a member is found to be under 18, their account is immediately closed.
• We do not knowingly collect or process data belonging to minors.
• If a parent or guardian raises a concern, we take immediate action.

Xbajjie reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through an in-platform notification.

Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page regularly.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us.

To exercise any of your data rights, send us a message titled "Data Request" at the email above. Once verified, we will act within 30 days.